The Standard Edition of PayClock Online requires hardware support for each terminal. Hardware support is optional for Enterprise edition accounts. Hardware support provides added peace of mind and comprehensive coverage for any time clock terminal issues that may occur. With hardware support, you receive:
Next Day Hot-Swap Replacement Clock
If your clock goes down, or is damaged, you can rest assured knowing that with a simple phone call an exchange unit will be sent to you within two business days. This no-hassle exchange eliminates the time needed to send in your unit for estimates and repairs.
BENEFIT - You will reduce the amount of down-time in the event of a damaged clock.
Extended Hardware Warranty
The support plan will extend the standard warranty that came with your product. With hardware support, your time clocks will be covered for free parts and labor to repair defects in materials or workmanship.
BENEFIT - You'll save money on repairs that are needed beyond the standard warranty period.
Unlimited Toll-Free Telephone Support
If you have any questions with the operation or support of your time clock, you will have unlimited access to a trained factory support representative via our toll-free telephone support number.
BENEFIT - You will have quick answers to problems and questions regarding your time clocks.
Choose hardware support for the ultimate in security, convenience, and peace of mind.