You'll have access to the latest versions of you software whenever they become available. These version upgrades are normally chargeable items which you will receive free while under the support plan.
You'll have unlimited access to a trained factory support representative via our toll-free telephone support number. If you are not covered by the support plan, these calls can be billed on a per incident basis for out of warranty instances.
If your time clock goes down, you can rest assured knowing that with a simple phone call an exchange unit will be sent you within two business days. This no-hassle exchange eliminates the time needed to send in your unit for estimates and repairs.
The support plan will feature a time clock extended warranty. While under the time clock extended warranty, your time clocks will be covered for free parts and labor to repair defects in materials or workmanship.