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Staffing Company Uses PayClock Online Employee Time & Attendance System to Improve Accuracy and Save Time in Processing Payroll

Staffing Company Uses PayClock Online Employee Time & Attendance System to Improve Accuracy and Save Time in Processing Payroll

July 01, 2015

As one of the largest employment staffing providers in South Jersey and Philadelphia, The Protocall Group in Cherry Hill, N.J., supplies about 2,500 temporary employees each week to client companies. They’re also responsible for administering time and attendance records and processing payroll for these workers.The staffing company needed a better way to increase efficiencies when managing the time records, as they were using manual timekeeping, which is prone to human error and inaccuracies.

Today the company uses Lathem’s PayClock Online cloud-based time and attendance system to administer employee time and process the payroll of Protocall temporary employees working at four client companies, including two industrial bakeries, a custom printer and a food service company. For the food service customer, Protocall places as many as 150 employees each week.  

“At some customer locations, temp employees were using old-school punch clocks with paper time cards. There was the potential for missed punches and incorrect totals” said Trevor Knauss, Protocall Staffing payroll/billing coordinator. “We upgraded to Lathem’s cloud-based time and attendance system because it reduces errors, saves time and integrates with our payroll processing software.”

This integration eliminates errors caused by manual entry and streamlines the entire payroll processing for temporary employees. 

Knauss said, “We were spending as much as five hours a week on payroll processing, and that doesn’t include the work that was done before the time and attendance records got to us. Now it takes just an hour or two a week, a 60 percent reduction.”

Other benefits include accessing time records from anywhere and allowing multiple users with varying levels of permission to review records,” said Knauss.

PayClock Online also helps Protocall with scheduling and filling orders for temporary workers. While the system is deployed for four client locations to date, he said the company plans to implement PayClock Online for additional client locations in the future.