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Software Support Policy

Lathem Time supports the current and most recent versions of all software applications.  The software matrix shown below indicates our currently shipping version and the prior release.  All prior versions will be eligible for support through our knowledgebase and e-mail support only.  This support policy is subject to change without notice.

Software

Versions eligible for telephone support as of March 31, 20061

PayClock EZ     

4.24 (EZ 2006)   Upgrade to EZ 2006

3.80 (EZ 2004)

PayClock Pro                                        

4.2 (Pro Version 4)  Upgrade to ProV4

3.355G

PayClock Standard

Telephone Support is no longer offered for versions prior to 3.80 of PayClock software.   Upgrade to EZ 2006

PayClock 2000

Telephone Support is no longer offered for versions prior to 3.80 of PayClock software.   Upgrade to EZ 2006

PayClock 1000

Telephone Support is no longer offered for versions prior to 3.80 of PayClock software.   Upgrade to EZ 2006

OmniPort

No longer supported

MasterLink

1.21

1Prior versions will continue to be eligible for knowledgebase and e-mail support. 

Current software users who are on a soon to be unsupported release have the option to upgrade to our latest version(s).  For information on the latest release of your product, click the applicable links below: