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Annual Support Agreements

Annual Support Agreements give you the ultimate in convenience, productivity and peace of mind. With the Annual Support Agreement, you don't have to keep track of minutes and you can contact us whenever you have a question.

Unlimited access to highly trained Technical Support Specialists for 12 months, with no limits on minutes or incidents!
Unlimited access to Lathem's extensive library of web-based FAQ's and "tech tips"
Software updates and enhancements during the Support Period.
The best value Lathem offers: If you make even just one support inquiry a month, you could spend $588US a year at pay-per-call rates.

Contact Lathem's sales department for pricing on your specific product. To enroll, call: (800) 241-4990 8:30 a.m. to 4:30 p.m. ET, Monday - Friday

Click here to order a PayClock EZ / PC100 support agreement today!

SOFTWARE SUPPORT Free Updates and Version Upgrades While you are covered under the support plan, you will have access to the latest versions of your software when they become available. These versions upgrades are normally chargeable items which you will receive free while under the support plan.	HARDWARE SUPPORT Next Day Shipping of Exchange Clock If your clock goes down, or is damaged, you can rest assured knowing that with a simple phone call an exchange unit will be sent to you the next day. This no-hassle exchange eliminates the time needed to send in your unit for estimates and repairs.
Unlimited Toll-Free Telephone Support If you have any questions with the operation or support of your system, you will have unlimited access to a trained factory support representative via our toll-free telephone support number. If you are not covered by the support plan, these calls are billed on a per incident basis.	Extended Warranty The support plan will extend the standard warranty that came with your product. While under warranty, or with this plan, your time clocks will be covered for free parts and labor to repair defects in materials or workmanship.

BENEFITS
You will always have the most current software features.

You will reduce the amount of down-time in the event of a damaged clock.

You'll save money on repairs that are needed beyond the standard warranty period.

You will have quick answers to problems and questions regarding your systems.